Tuesday, July 04, 2006

Privacy and Branding

Well, it has been sometime since I blogged. Had a personal issue with my oldest son who had gone through surgery while balancing to move forward with customer engagements. These engagements have really taken a toll on me personally and these have been intrusive in my personal life do to extreme travel (10 days straight) and long travel delays (lines, bad service, unreliable everything) . Thus, I enjoy the work as it lets me be as creative as I can be to resolve customers' problems and their own challenges, and more so get to speak my mind on what matters most and what is meaningful efforts.

Working on a challenging customer whose business spans in Central America as a processor and issuer/acquirer who wants to process all mobile transactions in the region and at the same time facilitate toll-plaza payments using RFID -- they will succeed. The other customer is really difficult to work with as at time must act as the arbitrator between feuding business units and regions just to move one step further to achieve the buy-in from the rest of the executives in spite having the COO as my executive sponsor! My wife tells me I should increase the billing rate or mark-up the margin on the integration stuff (Hm! she is probably right...I'll do both!)

So off I go to Mexico (five times in one month!) then to Colombia and finally rest in Costa Rica and Guatemala to come home!